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COVID-19 Health & Safety Guidelines

Warehouse Cinemas

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Warehouse Cinemas

Primary Nav

  • Home
  • Tickets & Showtimes
  • Food & Drink
  • Events
  • Contact

Secondary Nav

  • About
  • News
  • Gift Cards
  • Advertising
  • Facility Rental
  • Private Screenings
  • Careers
  • Health & Safety
  • Privacy Policy

Social Media

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Health & Safety

It’s showtime!

We are so glad you are joining us! We've made sure to provide the most safe and enjoyable experience possible for our teammates and guests. This is everything you need to know to help stay safe when visiting Warehouse Cinemas!

  • Keep Your Distance

    Maintain 6 ft. of physical distancing at all times.

  • Wash Your Hands

    Seriously, wash your hands! Sanitizing stations are set up throughout our facility as well.

  • Mask Up

    Please keep your mask on at all times unless you are eating/drinking.

  • Don't Risk It

    If you're coughing, sneezing, or think you might have been exposed to COVID-19, for your sake and ours, take the day off. We'll happily refund your ticket purchase.

  • Be Patient

    Show courtesy to others and use proper social distancing when exiting and moving around in the auditorium.

Be the Hero
Code of Conduct

To provide a safe and enjoyable movie-going experience for all guests, as a visitor on the Warehouse Cinemas property, please be courteous to those around you and refrain from dangerous or disruptive behaviors, including but not limited to:

  • Loitering
  • Fighting, engaging in intimidating, disorderly, or disruptive behavior
  • Using obscene or offensive language or gestures
  • Being under the influence of alcohol and/or illegal drugs
  • Possessing or consuming alcohol if under 21
  • Use of tobacco products, including smoking, smokeless & e-cigarettes, other than in designated areas
  • Carrying or displaying weapons of any kind except by authorized law enforcement representatives
  • Failing to be fully clothed and wearing appropriate attire
  • Wearing apparel with obscene or offensive language or images which are likely to provoke a disturbance or conflict
  • Use of a recording device; audio or video
  • Operating mobile devices that emit light or sound that may disrupt the film presentation (includes cell phones and tablets)
  • Talking and/or texting during movie
Refund Policy

Violation of the Code of Conduct will result in removal from Warehouse Cinemas property without a refund. All conduct and subsequent action(s) are subject to the discretion of the manager.

How We Keep You Safe

Sanitization and Cleanliness Protocols

Clean Spaces
  • All auditoriums will be thoroughly disinfected after each screening with CDC approved disinfectants. 
  • Our kitchen, bathrooms, and other highly trafficked areas will routinely receive a deep clean treatment.
  • High touch point areas such as countertops, kiosk, tables and chairs, door handles and push bars throughout the facility.
Mask Policy for Guests

For everyone’s safety, guests will be required to wear masks, except when eating or drinking. If you forget to bring yours, no problem, we’ll hook you up with a disposable mask.

Hand Sanitizer

We’ll have hand sanitizer available throughout the building.

Maintaining Distance
  • We ask that guests maintain appropriate physical distancing.
  • High traffic areas such as the kiosk stations, bar, and concession stand will have appropriate markings on the floor to ensure social distancing.
Low-Touch Purchasing

Our patrons are encouraged to purchase tickets online, and have phone scanned upon entrance. We have minimized touch points throughout buying process to eliminate extra contact.

Seat Buffers
  • Ticket purchases will automatically have at least one “buffer seat” surrounding your party, offering safe distance between guests.
  • Auditorium seating capacity will be consistent with either local, and/or federal distancing limitations –whichever is the safest.
Exiting the Theater

To minimize crowded walkways and restrooms, we ask that guests remain seated after the movie ends and exit row by row – from back to front. (If you’d like to stay to watch the credits, that’s totally ok.)

Food

We will serve in a way that minimizes exposure to the environment or other individuals. Each staffer will be designated to one specific touch point in the process. All condiments and utensils will be provided directly. 

Drinks

Our self-serve beer wall will be sanitized thoroughly by our staff. Each self-serve soft drink tower will be turned off and deep cleaned periodically throughout each day. 

Mask & Glove Protocols for our Team
  • Our team members will be required to wear a mask at all times.
  • Gloves are required when handling food service items, and frequent hand washing with proper CDC techniques in place.
  • Every 30-60 minutes they’ll also wash their hands thoroughly and change into a new pair of gloves.
Temperature Checks
  • Using contact-free infrared thermometers, we’re going to take the temperature of our staff every day when they arrive at work.
  • Employees with temperatures above the CDC or state/local threshold will not be permitted to work.
  • Every day before they begin working, we’ll ask our team members if they have experienced symptoms of COVID-19.

Warehouse Cinemas

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How to Reach Us

Location
1301 West Patrick Street
Frederick, Maryland 21702

If you need a refund or exchange of tickets please visit our concession stand
at least 30 minutes prior to ticket showtime.

Image
1301 West Patrick Street
  • Office 240.397.5000
  • Email info@warehousecinemas.com

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